Casper Spins Privacy Policy

Casper Spins is committed to handling personal data in a responsible, transparent, and lawful manner. This section outlines the categories of data collected, the purposes for collection, the security measures in place, and the rights available to users under United Kingdom law.

Categories of Personal Data Collected

The following types of personal data may be collected during registration, account use, or interaction with the platform:

• Full name and date of birth
• Contact details, including email address and telephone number
• Residential address and postcode
• Government-issued identification documents (for identity verification)
• Payment and financial information
• IP address, device identifiers, and browser type
• Betting and gaming activity
• Communication records with customer support

Purposes of Data Collection

Personal data is collected for the following purposes:

• Verifying user identity and age in compliance with United Kingdom gambling regulations
• Operating and managing user accounts
• Processing deposits, withdrawals, and related financial transactions
• Complying with anti-money laundering (AML) and responsible gambling obligations
• Improving the quality and functionality of the platform
• Communicating service-related updates and, where consent is given, promotional information

Technical and Organisational Security Measures

Casper Spins applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Restricted internal access to personal data on a need-to-know basis
• Regular security assessments and system monitoring
• Staff training on data protection obligations
• Secure data storage practices in compliance with UK data protection standards

User Rights Under UK Law

In accordance with the UK GDPR and the Data Protection Act 2018, users hold the following rights regarding their personal data:

• Right of access: Users may request a copy of the personal data held about them.
• Right to rectification: Users may request the correction of inaccurate or incomplete data.
• Right to erasure: Users may request the deletion of their personal data, subject to legal retention obligations.
• Right to restrict processing: Users may request that processing be limited in certain circumstances.
• Right to data portability: Users may request that their data be provided in a structured, commonly used format.
• Right to object: Users may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Users may withdraw consent at any time without affecting the lawfulness of prior processing.

Requests relating to any of the above rights may be submitted via the contact details provided in this document. All requests will be handled within the timeframes prescribed by applicable legislation.

Personal data collected by Casper Spins is used strictly for defined, lawful purposes. Processing is carried out transparently and in accordance with the principles set out in the UK GDPR. The following outlines the specific purposes for which collected information is used:

Account Management and Service Delivery

• Creating and maintaining user accounts
• Verifying identity and confirming eligibility to use the platform
• Processing financial transactions, including deposits and withdrawals
• Providing customer support and responding to enquiries

Legal and Regulatory Compliance

• Fulfilling obligations under United Kingdom gambling legislation, including those set by the UK Gambling Commission
• Conducting AML checks and fraud prevention activities
• Retaining records as required by applicable law
• Responding to requests from regulatory bodies, law enforcement agencies, or courts

Service Improvement and Analytics

• Analysing user behaviour and platform usage to improve functionality
• Conducting internal research and statistical analysis
• Identifying and resolving technical issues
• Monitoring for unusual or suspicious activity

Marketing and Communications

Personal data may be used to send promotional communications where users have provided explicit consent. Users retain the right to withdraw consent for marketing communications at any time by:

• Using the unsubscribe link included in any marketing email
• Updating communication preferences within their account settings
• Contacting the support team directly

Withdrawal of consent for marketing does not affect the continued processing of data for other lawful purposes.

Lawful Basis for Processing

All processing activities are carried out on one or more of the following lawful bases:

• Consent: Where users have provided explicit agreement
• Contractual necessity: Processing required to fulfil the terms of service
• Legal obligation: Processing required to comply with applicable laws
• Legitimate interests: Processing that serves a genuine operational or security interest, balanced against user rights

Accessing and Managing Personal Data

Users have the right to access the personal data held about them and to request amendments or deletions where appropriate. The following procedures apply:

• Accessing data: Users may submit a Subject Access Request (SAR) at any time. Requests are processed within one calendar month in accordance with UK GDPR requirements.
• Correcting data: If any personal information held is inaccurate or outdated, users may request a correction by contacting the support team or updating their account details directly through the platform.
• Deleting data: Users may request the erasure of their personal data where no legal obligation requires its retention. Requests are reviewed on a case-by-case basis.

Consent to Security and Payment Processing

By registering and using the Casper Spins platform, users acknowledge and consent to the following:

• Personal data, including identity documents, may be shared with third-party identity verification and security service providers for the purpose of conducting mandatory checks as required under United Kingdom law.
• Financial and payment information may be processed by authorised payment service providers. These providers operate under their own data protection policies and are bound by contractual obligations to maintain the confidentiality and security of user data.
• Security checks may include identity verification, source of funds assessments, and fraud screening, in compliance with AML and responsible gambling requirements.

All processing undertaken in connection with security and payment services is carried out on a lawful basis and in proportion to the regulatory obligations applicable to online gambling operators in the United Kingdom.

Casper Spins is an online gambling platform strictly intended for individuals who are 18 years of age or older. Access to the platform and its services is prohibited for minors under any circumstances.

Age Restriction Policy

• Users must be at least 18 years old to register and use the platform.
• Age verification is conducted as part of the registration and account verification process, in compliance with UK Gambling Commission requirements.
• The platform does not knowingly collect, store, or process personal data relating to individuals under the age of 18.

Limitations of Age Verification

Although verification procedures are applied, Casper Spins cannot guarantee the detection of all underage users without the submission of valid identification documents. Users are required to provide accurate age information upon registration.

Deletion of a Minor’s Data

If a parent or legal guardian has reason to believe that a minor has registered on the platform or provided personal data without authorisation, they are encouraged to contact the support team immediately. Upon confirmation of the individual’s age, the following steps will be taken:

• The relevant account will be suspended and subsequently closed.
• All personal data associated with the account will be deleted from active systems as promptly as practicable, subject to any overriding legal obligations.
• Any financial activity associated with the account will be reviewed in accordance with applicable regulations.

Casper Spins takes the protection of minors seriously and co-operates with parents, guardians, and regulatory authorities in addressing any such concerns.

Processing of Data Outside the United Kingdom

In the course of providing its services, Casper Spins may transfer personal data to, or allow processing by, partners and service providers operating in countries outside the United Kingdom. Such transfers may occur in connection with payment processing, identity verification, customer support, or technical operations.

User Consent to International Transfers

By accessing and using the Casper Spins platform, users consent to the transfer of their personal data to jurisdictions outside the United Kingdom where such partners operate. This includes countries that may have data protection frameworks that differ from those in the UK.

Safeguards Applied to International Transfers

All international data transfers are conducted in accordance with applicable UK data protection law. The following safeguards are applied to protect user data across borders:

• Data is only transferred to partners who are contractually bound to maintain appropriate levels of confidentiality and data security.
• Transfer arrangements are supported by standard contractual clauses or equivalent mechanisms where required.
• Partners processing personal data on behalf of Casper Spins are prohibited from using such data for any purpose beyond what is necessary to fulfil their contractual obligations.

The confidentiality and security of personal data remain a priority regardless of where processing takes place.

This Privacy Policy constitutes a legally binding document governing the relationship between users and Casper Spins with respect to the collection, processing, and protection of personal data.

Scope and Application

• The provisions of this Policy may alter, limit, or expand the scope or effects of the rules that would otherwise apply under general data protection principles, to the extent permitted by applicable United Kingdom law.
• Any such modification applies only within the bounds of lawful operation and does not diminish the statutory rights afforded to users under the UK GDPR or the Data Protection Act 2018.

Acceptance of This Policy

This Policy becomes binding upon the user in any of the following circumstances:

• Electronic acceptance during the registration process (e.g., ticking the consent box)
• Continued use of the platform following notification of an updated Policy
• Any other act of accession that constitutes informed agreement to the terms set out herein

Users who do not agree with the terms of this Policy should discontinue use of the platform and contact the support team to request the closure of their account and the handling of their data in accordance with their legal rights.

What Are Cookies

Cookies are small text files placed on a user’s device when they visit a website. They allow the website to recognise the device on subsequent visits and retrieve stored information to improve the browsing experience.

How Casper Spins Uses Cookies

The platform uses cookies for the following purposes:

• Statistical analysis: Collecting aggregated data on how users navigate and interact with the website in order to understand overall usage patterns.
• Behavioural analysis: Monitoring individual browsing behaviour, such as pages visited and time spent on the platform, to support informed improvements to the service.
• Personalisation: Storing user preferences to tailor the experience, including language settings, display options, and content relevance.
• Site improvement: Identifying technical issues, testing new features, and evaluating the effectiveness of changes made to the platform.

Cookie Categories

Retention Period

Cookies used by the platform are retained for a period of up to 12 months from the date of placement, unless deleted by the user prior to this period.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. Disabling certain categories of cookies may affect the functionality or personalisation of the platform experience. Further information on managing cookies is available through the browser’s help documentation.

Agreement Through Use

Access to and use of the Casper Spins platform constitutes full and unconditional acceptance of the terms set out in this Privacy Policy. Users who access any part of the platform are considered to have read, understood, and agreed to the collection, processing, and use of their personal data as described in this document.

Currency of This Document

• The version of the Privacy Policy currently published on the website supersedes all previous versions.
• In the event of any inconsistency between this Policy and any prior version, the current published version prevails.
• Casper Spins reserves the right to amend this Policy at any time. Users will be notified of material changes in accordance with applicable UK data protection obligations.
• Continued use of the platform following any update to this Policy constitutes acceptance of the revised terms.

Users are advised to review this Policy periodically to remain informed of how their personal data is handled.

Sharing of Personal Data with Third Parties

Casper Spins may share personal data with third parties in the following circumstances:

• Legal obligations: Where disclosure is required by law, court order, or a regulatory authority, including the UK Gambling Commission, HMRC, or law enforcement agencies.
• Dispute resolution: Where sharing is necessary to investigate, prevent, or resolve a dispute involving a user account or financial transaction.
• Contractual agreements: Where third-party service providers are engaged to support platform operations, including payment processing, identity verification, fraud prevention, and technical infrastructure.

Identification of Third Parties

Where third-party recipients are identifiable, details are provided on the relevant sections of the website. In cases where specific third parties cannot be named in advance, users are informed of the category, purpose, and scope of data sharing at the time it becomes applicable.

Consent to Third-Party Data Sharing

By registering and using the platform, users consent to the sharing of their personal data with third parties as described in this section. This consent applies to all categories of sharing outlined above. Users retain the right to withdraw consent for non-mandatory data sharing at any time, subject to the impact such withdrawal may have on the continued provision of services.

All third parties with whom personal data is shared are required to handle such data in accordance with applicable United Kingdom data protection law and are bound by appropriate contractual data protection obligations.

Third-Party Websites

The Casper Spins platform may contain links to external websites operated by third parties. These links are provided for informational or operational purposes and do not constitute an endorsement of the content, services, or data practices of those websites.

No Responsibility for External Data Practices

• Each external website operates under its own privacy policy and data protection practices.
• Casper Spins has no control over, and accepts no responsibility for, the collection, processing, or use of personal data by any third-party website accessed via a link from this platform.
• The privacy practices of external websites are governed solely by the operators of those websites.

Advice to Users

Users are advised to exercise caution when navigating to external websites and to review the privacy policy of any third-party site before submitting personal information. Casper Spins recommends that users familiarise themselves with the data protection standards of any external service they choose to engage with.